Over 300 Games
Large Welcome Bonus
Great Customer Service
Progressive Slots with fantastic winnings
Easy to navigate and find the games
C$1600 Welcome Bonus
Great Customer Service
Certain contradictory informational texts
|Overall Payout %||97.47%|
|Support Hours||Customer Support 24/7 via email, live chat or telephone support on 1800 768 1946 or for French-speaking Support on +44-800-9178547|
|Support Options||24/7 via Chat, E-mail or Phone 1-800-768-1946|
|Deposit Options||Jackpot City offers a multitude of deposit options including Visa, MasterCard, Maestro, Instant EFT, Cheque, Instant Banking, Direct Bank Transfer, iDebit, Paypal, Paysafecard, Entropay, Skrill and Skrill 1-Tap. Jackpot City also works with a range of Southern American and European banks.|
|Withdrawal Options||Jackpot City Online Casino is super-experienced, offering a stylish welcoming lounge with slick graphics. As well as the biggest Welcome Bonus available to Canadian online players, Jackpot City offers over 450 games including Slots, Video Poker, Blackjack, Scratch Cards, Live Dealer Action and Roulette.|
|Features||Jackpot City Online Casino is super experienced, offering a stylish welcoming lounge with slick graphics. As well as the biggest Welcome Bonus available to Canadian online players, Jackpot City offers over 450 games including Slots, Video Poker, Blackjack, Scratch Cards, Live Dealer Action and Roulette.|
Founded in 1998, Jackpot City is licensed and regulated in Malta, and is one of the most popular online casinos in Canada. With two decades of experience, Jackpot City Casino Canada is a one-stop-shop for all of your online gambling needs. With its elegant lobby design with smooth navigation, players experience a tranquil yet exciting experience. From an elaborate range of games as well as value loaded bonuses, there is plenty here to make players smile. The site’s software (download/flash) and the mobile casino are provided by Microgaming – one of the world software leaders in terms of quality, variety and usability for online players.
Jackpot City has more than 100 different types of games to choose from. The included options are online slots, blackjack, roulette, video poker and other short-term promotional game offerings. Jackpot City, like most of the very best and slick professional online casinos that have survived the change to better and new technologies for the benefit of the online player, barely resembles its original 1998 version. How knows how much better it may be in the future? Based on current evidence, I think it is safe to say that Jackpot City will continue to evolve with changing times and continue to progress with all the latest Online Casino innovations.
Game Selection and Software
Jackpot City software is provided by the industry-leader of gaming software, Microgaming. As the pre-eminent creator of online casino games worldwide, Microgaming is at the very top of the tree in the latest developments of cutting edge online casino technology. One only has to look at some of the superb recent online slot titles released like Halloween, Monster Wheels and Moby Dick to see that Microgaming is continually updating its software to deliver a stunningly superior product. Jackpot City Casino benefits greatly as the beneficiary of the continually improving Microgaming technology.
Whilst Jackpot City may not appear at first glance to be the slickest or most advanced online casino on the Internet, don’t let the lack of style over substance fool you. The graphics of the Microgaming online casino games themselves are intensely good and offer a sharpness that beggars belief. Audio and game-play are also excellent. I did not encounter any buffering, loading or video ‘jerkiness’ issues at all in my testing of either mobile or desktop versions of the Jackpot City Casino.
It is no coincidence that the research being made at Microgaming into Virtual Reality games is having a positive impact on current game production much in the same way as Formula 1 technology assists in building better quality mass-produced cars. Jackpot City offers over 450 great games for players to choose from including progressive jackpot titles. Players can choose from a range of online slots games, table and card games Live Dealer Action and some speciality games too.
If you’ve heard of Microgaming, you know they’re the top of the pile for online slots. Jackpot City brings players classic slots like Tomb Raider, Game of Thrones, Playboy and Treasure Nile. However, to keep it fresh, new games are released on a regular basis and Microgaming are always working on developing new and innovative games. If Microgaming have developed a game you like, chances are it will be online at Jackpot City.
Free Play Option
Jackpot City simply has A LOT of game choices on offer. If you are having trouble deciding what to play and narrow down which games you like, not like or will assist you in maximising your winning opportunities, it is recommended to take advantage of the free play option before playing for real money. Jackpot City online casino caters to all types of players with its huge range of games. Regardless of your budget, game preferences or experience level, there is game at Jackpot City to suit all tastes.
Desktop and Download
As the Jackpot City offering is the same in both the download version and desktop version of the online casino, there is really no need to switch to the download version unless you may have a slow or unreliable internet connection. Games load super-quickly and you can begin to play in moments. However, if you do require, the download version loads instantaneously by clicking on the ‘Add to Desktop’ button towards the top right-hand corner of the home page.
Lovers of live dealer action are catered for well with live casino action being available in both all versions. Without leaving the comfort of your own lounge chair, interact with real dealers in real-time with video-streaming technology. The next best thing to being in Vegas, Macau or Monte Carlo!
Jackpot City’s excellent mobile casino (with over 200 games!) is compatible with both iOS iPhone and Android devices. No App download is required. Superb Functionality is a hallmark of the mobile casino. I could not detect any real difference at all when playing Thunderstruck II on mobile compared to the desktop version. Slots (progressive), Blackjack, Roulette, and Video Poker are all available. Not all 400 games are available on the mobile platform yet, however, each month new games are added.
Bonuses and Promotions
In addition to a Loyalty Rewards Points Program and Monthly & Weekly Bonus Programs (where even 5 Star cruises are sometimes on offer!), Jackpot City offer the biggest Welcome Bonus around. In layman’s terms, the casino will double any deposits between CAD$10 to CAD$400 sums for your first 4 deposits.
How does it work? Jackpot City will match your first 4 deposits 100% up to CAD$400 per deposit, therefore up to CAD$1600 maximum. Deposit CAD$10 and get CAD$10. Deposit CAD$100 and get CAD$100, Etc.
However, at Jackpot City, there is a catch given the size of the ‘gift money’.
At Jackpot City, you need to play through the bonus sum via game wagers 50x before you can withdraw any winnings made with bonus monies. For example, if you take a CAD$150 bonus, you need to wager that sum 50x, i.e. wager CAD$7500, before you can withdraw any winnings. Moreover, Jackpot City also limits any winnings made from bonuses to 6x the original deposit with the exception of winnings made on Progressive Jackpots.
Safety, Security and Fair Play
As a major global company, player safety and financial security is extremely important to Jackpot City. For the peace of mind of players, the casino uses 128-bit SSL digital encryption (just like major banks worldwide) to ensure that all player data is kept safe and secure.
The Independent body, E-Commerce and Online Gaming Regulation and Assurance, (eCogra), test each and every game in the Jackpot City Online Casino to ensure that they offer players fair gaming opportunities. Being completely independent, eCogra are not influenced at all by any operator, including Jackpot City. eCogra certification ensures Jackpot City offer the highest levels of professional conduct and superior operating standards for their players.
Updated reports on average game payouts every month are available on the Jackpot City website. The most recent eCogra report noted that the payouts on all Jackpot City casino games averaged 97.47%.
Jackpot City offers a huge of deposit options including Visa, MasterCard, Maestro, Instant EFT, Cheque, Instant Banking, Direct Bank Transfer, iDebit, Paypal, Paysafecard, Entropay, Skrill and Skrill 1-Tap. Jackpot City also works with a range of Southern American, Western & Eastern European banks.
The casino prides itself on fast cash outs. Most withdrawals are paid out within 48-72 hours (depending on method). VIP players may receive a faster cash out time on request.
Customer Support 24/7 via email, live chat or telephone support on 1800 768 1946 or for French-speaking Support on +44-800-9178547.
Currencies and Languages
You can play in $CAD which removes any unnecessary exchange fees. Other major currencies are available. Jackpot City has a number of different languages for Canadians, including English and French. A wide range of European and Asian languages are also available.
Overall, it’s a Great Online Casino. You can’t go wrong with an online casino around since 1998 and has kept up with changing times, including excellent mobile gaming. Jackpot City Casino Online has an impressive games portfolio driven by superb Microgaming software and realistic live dealer casino. The dedication to providing unique customer experiences is evident with the company’s commitment to assisting new customers with live help and rewarding patrons with personalised promotions and bonuses.
One downside is the 50x play-through before you can request a cash out on the Welcome Bonus. Its’s a bit on the high side, but considering the massive size of the bonus, it’s not that bad.