Over 300 Games
Large Welcome Bonus
Great Customer Service
Progressive Slots with fantastic winnings
Easy to navigate and find the games
C$1600 Welcome Bonus
Great Customer Service
Certain contradictory informational texts
|Support Options||24/7 via Chat, E-mail or Phone 1-800-768-1946|
|Deposit Options||Visa, Mastercard, Instant banking, echeck, ecoPays, entropay, I-Debit, Paysafe Card|
|Withdrawal Options||Visa, Mastercard, echeck, ecoPays, entropay, I-Debit, Paysafe Card, Instant EFT, Insta Debit|
Jackpot City Casino is a true veteran among online casinos, starting their operation as early as 1998. Available in over a dozen languages Jackpot City is one of the largest and most successful casinos on the Internet today, allowing gamblers all over the world to enjoy their games in their native languages, and wagering on their top notch games in local currency. Elegantly wrapped in a slick design, the new visitor is greeted by over 450 games, from Slots, Video Poker and Blackjack to Scratch Cards and Roulette. And to top it off, you´ll also receive a grand bonus offer of up to C$1600. In short, a great casino offering!
The Jackpot City Experience
Visiting Jackpot City for the first time, you are ushered into an elegant casino lounge with a backdrop of a futuristic NYC style skyline . This page advertises the aforementioned C$ 1600 bonus offer to new players, as well as informs the prospect player about the casinos game offering. In order to get to the actual casino and start testing out the games for free, you need to register an account. This however, is completely free of charge, with no need to supply your credit card info. Just click “Play Now” and register an account. Registering an account took me about 1 minute, it´s no hassle at all.
Once you´ve registered you are immediately transferred to the actual casino. Now you are free to browse and play any game you find interesting for free. As we’ve mentioned, the casino offers some 450 games. With so many games on offer, it might be difficult to find your favorite games. But Jackpot City solves this elegantly. The games are sorted after the game categories “Last played”, “Slots”, “Roulette” and so on. Clicking the “Home” symbol in the upper left of the page will also open a menu from which you easily reach your Profile page, Banking and the like. In short, finding your way around the casino is easy.
Downloadable Casino Software
If you have a slow Internet connection, it may be worthwhile to download and install their casino software. Just click on the “Deluxe Download” in the upper left corner of the casino homepage, and follow the simple instructions to install the casino. If you have Wi-Fi or another high-speed Internet connection, there is no need, as the game offering is the same in the download and desktop version of the casino.
One thing you shouldn’t miss out on if you are looking for that authentic Les Vegas feel is their Live Casino. When you are playing Live Casino you are playing in real-time against live Dealers over Video Chat, with a view of the dealer as well as over the game table. Currently Jackpot City is offering Live Casino for Blackjack, Baccarat, Roulette, Casino hold ’em and Stud Poker. As close to Vegas as you can get without leaving your comfy chair!
Jackpot City Casino offers a terrific mobile casino, replete with their biggest hits and most popular games.
Jackpot City offers more than 200 games for mobile play, and if you log into the desktop version of the casino, you can easily see which ones, as they are marked with a small phone icon beside them. In order to play from you smart phone, you don´t need to download or install an application. You just surf over to Jackpot City, log in using your usual login info, and start playing. The mobile casino is compatible with both iOS iPhone and Android devices.
Personally I spent my time on American Roulette, playing via my iPhone, and it worked as well as on the Desktop version I had tried earlier, even though I was playing over my 3G-phone connection rather than Wi-Fi.
Bonuses and Promotions
Jackpot City offers four welcome bonuses over 4 cash deposits, up to a maximum bonus sum of C$1600.
This means that on your first 4 deposits, they offer a 100% bonus up to C$400 on all deposits between C$10 and C$400. Or more simply put, the casino will double any deposits between those sums for your first 4 deposits. So if you deposit C$10, you will get a bonus of C$10, and if you deposit C$400 you will get a bonus of C$400, and so end up with a bankroll of between C$20 and C$800 after your first deposit.
What you Need to Know About Bonuses
One thing you should know about online casino bonuses, they are absolutely not free.
The most common requirement is a play through demand. At Jackpot City, the play through demand is 50x. That means that you have to play through the bonus sum via game wagers 50 times before you can withdraw any winnings made with the bonus money in cash. So if you take a C$100 bonus, you need to make wager that sum 50 times, i.e., wager C$5000, before you can make any cash withdrawals.
It´s also important to remember that the play through requirement heavily favors Slots players. Slots and certain other games of chance are the only games that count 100% towards meeting the play through demand. Table games contribute only 10-0% to that end. In short, if you don´t intend to primarily play Slots, we would suggest that you refrain from taking a bonus. Bonuses will be added automatically after your deposit has been completed. You can remove your bonus by clicking “Opt out” or contacting Customer Support.
Jackpot City also limits any winnings made from bonuses to 6x the original deposit. The only exception of winnings made on Progressive Jackpots.
Game Developers and Games
Jackpot City offers the games of only one software developer, but when that developer is Microgaming, that is hardly a problem. Microgaming is by far the biggest casino game developer in the world, with a catalogue of over 1000 games. From this catalogue Jackpot City has cherry picked the best 450 games, and hence you will not lack for choice. You will find their beloved series of 243 wagering lines Slots such as Playboy, Thunderstruck II and Game of Thrones, along with a full sett of classic casino table games. If Microgaming hasn’t developed it yet it hasn’t been thought of yet.
This casino offers a host of good and secure methods for withdrawing and depositing money. These Methods include VISA, MasterCard, Bank transfer, Neteller, Skrill to name a few. Deposit and withdrawal times vary according to method, but withdrawal and deposit times are usually 1-3 days.
Their Customer Service Team is very professional and one of the best. If you have any questions you can reach them 24/7 via Chat, E-mail or Phone. Click on the Helm menu to open their Chat or E-mail form. Canadian players reach them via phone on 1-800-768-1946.
Jackpot City Casino is a full service casino of above medium quality. I enjoyed myself testing it, and specifically their Video Poker and Slots games. The Customer Service is second to none. Very few online casinos offer customer service via phone nowadays, so that was a positive surprise.
Less impressive are their complicated bonus terms, which took some time to decipher. And setting a limit on winnings from the bonuses, ever after a 50x play though demand, seems less fair.