Jackpot City Casino Canada Review 2022

Jackpot City
100% up to C$1,600 Welcome Bonus
  • Game Variety
  • Bonuses & Promotions
  • Payment Methods
  • Safety & Trust
  • Mobile Site & Apps
Total score
  • Massive welcome bonus for new players
  • Mobile apps for Android and iOS devices
  • Multiple progressive jackpots
  • Loyalty program
  • No keno or specialty games
  • Cryptocurrency banking methods are not accepted
  • Bonuses have high rollover requirements
  • Withdrawals take a while


  • Lucrative welcome bonus
  • 24/7 Customer Support
  • Fully licensed and regulated
  • Live chat support

Payment Methods

  • Visa
  • Mastercard
  • Interac
  • Paysafecard
  • Apple Pay

Jackpot City Review



Imitating the glitz and glamour of Las Vegas, Jackpot City dazzles players with a Microgaming-powered selection of online slots, table games, and live casino games. The platform was established in 1998 by Baytree Interactive Ltd and offers a variety of gambling features. As one of the oldest running online casinos in Canada, Jackpot City is licensed by the Kahnawake Gaming Commission, making it a safe and reliable gambling hub for Canadian players. It also holds a license from the AGCO to operate within the Province of Ontario.  

Casino Game Types

At Jackpot City casino Canada, there are over 500 casino games to play. You can choose from numerous slot titles including popular mentions like Mega Moolah, Treasure Nile, Wheel of Wishes and 9 Masks of Fire. There’s also a variety of table games, poker and live dealer games to try out. Most of the games offered on the Jackpot City Casino Canada are powered by Microgaming, however, you will find several titles from software developers like Gold Coin Studios and Just for the Win.

  • Slots
  • Jackpots
  • Roulette 
  • Blackjack
  • Baccarat 
  • Poker 
  • Live Casino Games  

Banking Options

To impress its Canadian players, Jackpot City Casino offers a decent selection of banking options that support Canadian dollars. Deposits are processed instantly, while withdrawals are mostly approved within 24-72 hours. Among the supported banking options are traditional methods like credit cards as well as innovative methods like e-wallets and online banking. Here’s a breakdown of the payment options currently available:

Payment MethodsDeposits/WithdrawalsWithdrawal TimeDeposit/Withdrawal LimitsProcessing Fees 
Debit Cards (Visa)Yes/Yes1-5 daysC$10.00 – C$5,000.00None
Debit Cards (Visa Electron)Yes/Yes1-5 daysC$10.00 – C$5,000.00None
Debit Cards (MasterCard)Yes/Yes1-5 daysC$10.00 – C$5,000.00None
Interac Yes/Yes1-3 daysC$10.00 – C$5,000.00None
iDebit Yes/Yes24-48 hoursC$10.00 – C$5,000.00None
MuchBetterYes/Yes24-48 hoursC$10.00 – C$5,000.00None
Apple PayYes/Yes24-48 hoursC$10.00 – C$5,000.00None
PaysafecardYes/NoNILC$10.00 – C$5,000.00None

Casino Registration

Opening an account with Jackpot City Casino is pretty straightforward. It will take only a few minutes to get everything done. Follow these steps to get started: 

Step 1: Go to your browser and visit Jackpot City Casino Canada. Once it loads, click the sign up button at the top right side of your screen.

Step 2: You’ll be redirected to an account creation page. Choose your province and city and click “Next”

Step 3: Here, you’ll need to provide your username, password, email address, First name and last name, Date of birth and many more.

Step 4: With your details provided, click next to proceed. At this point, you’ll be required to verify your account to start playing.

Step 5: With your account verified, you can start playing all your favourite casino games.  

Casino Bonuses And Promotions

Bonuses and promotions are one of the strengths of Jackpot City Casino. Whether you’re a new player or an existing player, there’s always a bonus package to claim on the site. The extra funds might be your way to dropping a massive jackpot prize without any risk on your part.  

Welcome Bonus 

When creating a Jackpot City Casino account for the first time, you will receive a massive welcome bonus of CA$1,600. This welcome package is spread across your first four deposits: 

  • 1st Deposit Bonus - 100% of up to C$400 
  • 2nd Deposit Bonus - 100% of up to C$400  
  • 3rd Deposit Bonus - 100% of up to C$400 
  • 4th Deposit Bonus -  100% of up to C$400 

Other Promotions

Existing players will find several bonuses and promos to cash out from. These offers change from time to time, but remain almost as lucrative as the welcome bonus package. 

Loyalty Program

The Jackpot City Casino rewards program is its best offer to existing players. This program offers several perks to players that consistently patronize the platform by depositing and wagering on casino games. Players get loyalty points for every wager. The more points you accumulate, the higher you go in the Tier. There are 6 tiers offering spectacular bonuses and promotions to existing players. 

  • Loyalty Tier 1 - Bronze
  • Loyalty Tier 2 - Silver
  • Loyalty Tier 3 - Gold
  • Loyalty Tier 4 - Platinum
  • Loyalty Tier 5 - Diamond
  • Loyalty Tier 6 - Prive 

Upon creating a new account, you’re rewarded with 2500 Jackpot City rewards loyalty points to kick-start your adventure on the site.

Game Software Providers

Microgaming powers most of the casino games offered at Jackpot City Casino. The software developer is one of the biggest and most awarded providers in the industry. Microgaming is known for its high-quality casino games which have won it the EGR Award 2919. The company offers some of the most innovative selections of slots and jackpots. 

The live gaming section is run by Evolution Gaming. This leading pioneer in live casino gaming offers most of the live roulette, blackjack, and baccarat titles you will find at Jackpot City.  

Safety and Trust

Jackpot City is licensed by the Kahnawake Gaming Commission and the Alcohol and Gaming Commission of Ontario which makes it a safe gaming option for Canadian players. The license means that Jackpot City complies with all regulations and requirements to provide a safe gaming space. Jackpot City is also eCOGRA certified. This certification signifies that its casino games are fair and utilize random number generators.   

Mobile Site & App

Mobile-readiness is an important part of any online casino. At Jackpot City Casino, you can enjoy mobile gaming on your Android or iOS device using the mobile app. Android users can download and install the mobile app from the Google Play Store while iOS users can do the same from the Apple App Store. 

The mobile app is designed for a seamless gaming experience. This means you can scroll through the selection and find your preferred casino games with the tap of a button. The app is also intuitive and adaptive, allowing you to enjoy a superb mobile gaming experience regardless of your screen size. The interface features a navigation bar, a quick button, and other key features.  

Customer Support

Jackpot City customer support is way above average. The casino meets all the requirements of a reliable gambling platform. Reaching out to the support team is made easy via several communication options. The FAQ is the first line of support. Here, you can find answers to common questions regarding account verification, withdrawals, deposits, promotions and responsible gambling. 

If you need to reach out to the customer support team, there are several communication channels to choose from. The email support (info@Jackpot City.com) is the slowest and would serve you for non-urgent matters. If you want quick resolutions, then we recommend going via live chat. You will receive quick responses that will solve the issue in a matter of minutes.

There is also a Canadian toll-free number for players that prefer to speak to the customer care team.  You can reach out to them at 1-800-768-1946. All communication channels at Jackpot City are available 24/7.  


Jackpot City Casino takes you on an expense-free tour around the glamorous city of Las Vegas, where massive bonuses and jackpot prizes abide. This award-winning casino is home to over 500 casino games including online slots, table games and live dealer titles. Regardless of what kind of casino player you are, Jackpot City Casino offers unrivalled fun and entertainment. 

Banking at the casino is easy to do even as a beginner. There are several methods to choose from and the limits are as friendly as possible. There are no processing fees whatsoever, though the processing times for payouts are underwhelming. The casino layout and design are on par with the best sites in the industry and there is a well-thought mobile app for mobile gamers. 

Overall, Jackpot City Casino is one of the best gambling spots for casino fanatics residing in Canada. 


Are there any fees for deposits or withdrawals?

No. Jackpot City Casino does not charge any processing fees for your deposit and withdrawals. However, your payment provider might charge you for every transaction you make. 

Is Jackpot City Casino online reliable and trustworthy?

Yes. Jackpot City Casino holds a valid license from the Kahnawake Gaming Commission and the Alcohol and Gaming Commission of Ontario. This makes it a safe and secure gaming hub.

Is there a casino mobile app?

Yes, Jackpot City Casino has a mobile app for both iOS and Android devices. iOS players can get the app from the Apple App store while Android users will have to download the apk file from the Jackpot City Casino website. 

What is the minimum deposit?

The minimum deposit amount for funding your account and claiming the welcome bonus is C$10

How long does withdrawals take at Jackpot City Casino?

The withdrawal processing times depend on the payout method. Some methods handle withdrawals immediately, while others take about 24-72 hours. 

Are there any known scams at this casino?

No, there aren't any known scams by Jackpot City Casino and there are no player complaints of scams either.

What live casino games are on offer?

Jackpot City Casino offers many popular live casino games like roulette, blackjack, and baccarat. There are also several poker and craps titles to choose from.