If you are into Slots and Video Poker, then Spin Palace Casino could easily become your favorite casino. It offers a host of carefully crafted versions of these games, lovingly put together casino developer giant Microgaming. They also offer a 24/7 professional phone customer support, a host of banking options and a stellar mobile casino. And who could resist their staggered welcome bonus of up to C$1000? Spin Palace is, in short, a solid online casino.
The Spin Palace Experience
Spin Palace is a veteran online casinos, and they’ve been online since 2001, so there is no lack of experience. Their homepage has looked the same since they opened designed in neon and gold, you are in for a treat. Me personally, I think they should update the design to a more contemporary look. But seeing as this casino is immensely popular, many apparently view it differently.
From the homepage you can choose the language and set the currency to Canadian Dollars. You can also contact the Customer Support if you have any questions. You can either click on “Flash Casino” or “Play now” to get to the actual casino page. There is also an option to download the casino software.
In order to be able to play the games, for free or for money, you must register an account. However, you don’t need to supply any banking or credit card information. Once you are registered you can choose between Practice Play and real money when you log in.
As preciously mentioned, there is a download casino available for Windows PC users. The desktop and download versions offer the same games, so there is no real reason to use the download version. However, during times of heavy traffic to the casino, it can get a bit sluggish at times. So if you have a slower internet connection, downloading the software can be a good idea. If you sit on a Mac computer, however, there is no need to worry. If you have a broadband connection to the Internet, the Flash version of the casino will work just fine.
If you prefer to play on the go, Spin Palace has a very good mobile casino. Download the app and you can enjoy the thrill of gambling whenever, wherever. In the mobile casino you are free to enjoy Blackjack, Video Poker and Slots on your mobile device. Play while waiting for the bus, from your favorite pub or on your way home from work.
Most of my own testing of their mobile gambling site took place on my Galaxy on my way to the office, and it was great. If you want to play on the go, just visit the website via your smart phone and start playing, there is no need to install any software, you just log in as per usual and play.
Your personal info as well as any financial transactions are protected by an ironclad 128 bit SSL encryption. This is the same level of security as a bank.
When you sign up as a new player, the casino offers you to take a welcome bonus, staggered over your first 3 deposits, up to a maximum amount of C$1000.
Upon making the first deposit, you are offered a deposit bonus of 100% up to C$250, which means that the casino will double any sum from C$20 to C$250 that you deposit into your casino account.
When you make you second deposit, you may take a 25% match bonus up to C$300, and the last deposit offers you a 50% bonus up to C$450. Taken together, the 3 bonus offers will result in a maximum bonus sum of C$1000.
The playthrough demand on the bonus is 50x, which means that you have to wager 50 times the sum of the bonus you accept, before you can withdraw any winnings made with the bonus money in cash. This is neither a very low nor a very steep playthrough requirement.
As with all modern day casinos, only Slots and certain other games of chance contribute 100% to meeting the bonus playthrough requirement. If you know that you will primarily play table games or video poker, we suggest you skip the bonus. Please not that the bonus is added automatically to your account when you make the deposit, so in order to remove it, you need to get in touch with customer support.
Spin Palace doesn’t usually offer special promotions per se, but the do have a nice loyalty system in place for their loyal gamblers. For every C$ you wager on the games, you earn one loyalty point, and whenever you reach 1000 points, you can cash it in. They also have a nice VIP Club for casino high rollers.
Game Developers and Games
Spin palace offers over 500+ games from British developer giant Microgaming, who’s games are by far the most popular among Canadian gamblers. Personally, I had a great time with their 31 different blackjacks and 24 versions of Video Poker, especially Deuces Wild, a game that demands a lot of thinking and a clear strategy. Among the roulette variations you’ll find American, French and European versions, along with Microgaming’s famous Multi Wheel Roulette, where you spin 8 different wheels simultaneously.
Spin Palace offers a large choice of popular payment methods, including Visa, MasterCard, Maestro, Solo, Entropay, Citadel, PaySafeCard and a few others, which gives you the option of using credit cards, check accounts and E wallets. All payment options can be used both for deposits and withdrawals, but you need to use the same method for both. Transaction times vary between 1-3 days.
The Customer Service at Spin Palace is open 24/7. Their support staff is fast, helpful and professional. Whenever you have a question, you’ll easily reach them via:
- Phone on 1877-710-8016
- E-mail at email@example.com.
There is also a FAQ where you quickly find the answers to the most common questions.
Currencies and Languages
As previously mentioned, Canadian players can choose between English and French. They also offer a bunch of other languages, including Italian and Spanish. You have the option to play in US$ as well as other currencies. Be aware that you must play in the currency of the country you are playing in.
Spin Palace Casino is, in my opinion, neither here nor there. The games are high quality, but the design looks more 1999 than 2018. I’m also not all too happy with casinos staggering bonuses over many deposits. I especially don’t like it they go as low as to 25% for a bonus. This however is a general trend right now in the online gambling industry.
On the plus side, is their game offering and their eminent smart phone casino. Basically, if you love Slots, it’s worth checking out.
Opened In: 2001
Support Email: support@ spinpalacecasino.com
Support Phone: 1877-710-8016